Smart Alert™ For Workstation
Features Smart Alert™
Hardware & Software Audit ✔️
Remote Access Software ✔️
Enterprise Antivirus ✔️
Incident Escalation With Steps To Resolution ✔️
Enterprise Antivirus ✔️
OS Patching Monitoring ✔️
Remote Restart of Services ✔️
Remote Incident Resolution Included ✔️
Server Patch Implementation ✔️
Discounted Specialized Engineering Services ✔️
Proactive On-Demand Server Restart ✔️
Server Policy Trouble Shooting ✔️
System Performance Analysis, Report & Troubleshooting ✔️
Server Health Check and Defragmentation ✔️
Unlimited Help Desk Phone, Email, Web ✔️
Reports, by location, by tickets, and SLA reporting ✔️
MS Service Pack Installation ✔️
Activation Fee $35
Monthly  Rate (8am-5pm PST) $35
Monthly  Rate (24 Hrs. X 7) $60
3 Year contract required, minimum 1 Server and 10 workstations or $500 minimum requirement per month